Refund Policy

We do not accept returns without reason. This means that unless there is a proven manufacturing issue with your equipment, we will not process any returns or refunds.

If you believe you are eligible for a return, refund or even a replacement, you can begin this process by contacting us at support@therebounderstore.com.

If your inquiry is accepted we will send you instructions on how to proceed. Items sent back without first requesting a return will not be accepted.

You can always contact us with questions and concerns at support@therebounderstore.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Warranty
Many of our products do come with a warranty! We do our best to ensure these are properly written on our product pages however, if you are having trouble finding information in regards to the warranty offered on a specific product, please contact us at support@therebounderstore.com for more information.