Shipping policy
We’re excited to have you as our valued customer and want to ensure that your shopping experience with us is both seamless and satisfying. Please take a moment to read through our shipping policy to understand how we handle shipping, delivery, and related matters.
Shipping Methods and Rates:
We offer various shipping options to cater to your needs. Shipping rates and methods will be displayed during the checkout process, allowing you to choose the option that suits you best. Rates are calculated based on factors such as destination, weight, and dimensions of the items in your cart.
Order Processing:
- Most orders will be processed within 1-2 business days after receiving payment confirmation.
- Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Destinations:
- We currently offer shipping worldwide on select products. To filter your shopping experience please navigate to the footer menu of our website and select your location. This will allow for us to only display products that we have available to your location. If your location is not listed, please contact our customer support to explore alternative options.
Shipping Delays:
- While we strive to meet the estimated delivery times, occasionally, delays may occur that are beyond our control. We will do our best to keep you updated in such cases.
Customs and Import Duties:
- For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.
- We recommend that you familiarize yourself with your country’s import regulations before placing an international order.
Contact Us:
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team at support@therebounderstore.com. We’re here to assist you and make your shopping experience exceptional.
Thank you for choosing The Rebounder Store! Your satisfaction is our priority.